Terms and Conditions

Welcome to Henry Highlights. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General Information
These Terms and Conditions govern your use of our website and services. By visiting or shopping on our site, you agree to comply with and be bound by these terms. If you do not agree with these terms, please refrain from using our website.

2. Products and Availability
We strive to offer high-quality products, including cameras, lenses, and accessories. However, product availability may vary, and we cannot guarantee stock availability at all times. We reserve the right to change product offerings and prices without notice.

3. Orders and Payments

• Payment Method: We only accept cash on delivery as the payment method. This means you will pay for your order in cash when it is delivered to the provided address.
• Order Confirmation: After you place an order, you will receive a confirmation email or message detailing the items purchased, the total amount, and the estimated delivery time.
• Pricing: All prices listed on our website and are exclusive of any applicable taxes and delivery charges unless otherwise stated.

4. Delivery and Shipping

• Delivery Time: We aim to deliver orders within [insert delivery timeframe] days. However, delivery times may vary depending on your location and the availability of the products.
• Shipping Costs: Delivery charges will be calculated at checkout and will be based on the delivery location.
• Delivery Location: We only offer deliveries to [list locations or regions where delivery is available].
• Failed Delivery: If we are unable to deliver your order due to incorrect address information or unavailability at the delivery address, we may cancel the order, and you may be responsible for any associated costs.

5. Returns and Exchanges

• Returns: We accept returns within [insert number of days] days of delivery if the product is damaged or faulty. To request a return, please contact our customer service team at [insert contact details]. The returned product must be in its original packaging and unused.
• Exchanges: Exchanges may be offered based on availability and at our discretion.
• Non-Returnable Items: Certain items may not be eligible for return, such as used or opened products, unless defective.

6. Customer Responsibilities

• Accuracy of Information: You are responsible for providing accurate shipping and contact information at the time of purchase. We are not liable for issues arising from incorrect or incomplete details.
• Receiving Deliveries: You must be available to receive your order at the designated delivery address. If no one is available at the time of delivery, we may attempt redelivery, which could result in additional charges.

7. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. Please review our Privacy Policy for further details.

8. Limitation of Liability
We are not liable for any damages, losses, or expenses caused by the use or inability to use our website or products. Our total liability to you for any claims arising out of your use of our services will be limited to the amount paid by you for the affected product(s).

9. Modification of Terms
We reserve the right to change or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated terms will be effective immediately upon posting. We encourage you to review these terms periodically to stay informed.

10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws. Any disputes relating to these terms will be resolved in the courts.

11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at: [email protected].